CESCOM Online Enrollment Available at Citation

April 22, 2004
Wichita, KS - April 22, 2004 - Citation customers attending Cessna's Citation Customer Conference in Wichita, Kansas, April 26-28, will have an opportunity to sign up for the new online Citation maintenance service, CESCOM Online (Cessna Computerized Maintenance Service). Over 65% of Citation operators have enrolled in CESCOM Online since its introduction.

"CESCOM Online has been very popular with Citation operators because it provides them with an efficient way to monitor their maintenance records through the Internet," said Art Warren, Cessna's Director of Customer Support. "During the development of CESCOM Online, we continually asked customers what they wanted in an online maintenance site. One of the reasons for our high enrollment rate is because we implemented customer's suggestions. CESCOM Online is intuitive, provides real-time information, simplifies aircraft budget planning information, and helps reduce aircraft maintenance downtime."

Cessna has provided operators with CESCOM, a paper maintenance tracking system that supports operators in maintaining their aircraft's airworthy condition, for over 25 years. CESCOM Online provides operators with all of the benefits of the paper maintenance tracking system while eliminating print and mail delays. To see a demo of the new CESCOM Online system, visit https://support.cessna.com/docs/cescom/onldemo/index.html. For additional information about CESCOM or CESCOM Online, email cescom@cessna.textron.com or call 316-517-6291.

Cessna Aircraft Company is a subsidiary of Textron Inc. (NYSE: TXT), a $10 billion multi-industry company with more than 43,000 employees in 40 countries. The company leverages its global network of aircraft, industrial and finance businesses to provide customers with innovative solutions and services. Textron is known around the world for its powerful brands such as Bell Helicopter, Cessna Aircraft, Kautex, Lycoming, E-Z-GO and Greenlee, among others. More information is available at www.textron.com. More information about Cessna Aircraft Company is available at www.cessna.com.

For additional information or questions about the general aviation industry, contact the General Aviation Manufacturers Association (GAMA) at 202-393-1500 or www.GAMA.aero.

Connect with Textron IR

David Rosenberg, Vice President, Investor Relations
(401) 457-2288
Kyle Williams, Manager, Investor Relations
(401) 457-2288

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