Bell Completes Transition to Alliance

February 05, 2005

Customer Center, Training Academy and Support and Service Center all in Place

HELI-EXPO 2005 - Anaheim, CA - February 5, 2005 - The last part of the move of Bell facilities and functions to relocate to the Alliance Airport Corridor was completed with ceremonies held January 10, 2005 at the Customer Training Academy facility. The first part of the move began in March 2004 when Bell announced the move of the Commercial Business Unit function to Alliance.

Bell Helicopter chief executive officer Mike Redenbaugh commented, "The completion of the final phase of our move to Alliance brings us one step closed to being number one, the premier helicopter company in the world. We are now better able to provide our customers the support and service in an environment they deserve. We have better training facilities, but parts handling capabilities and better sales offices for the support of all our current and future customers. I am very proud of the Bell Alliance facility."

The Customer Center and Customer Training Academy share 160,897 sq feet of space. Approximately 300 people work in the facility. The space includes two hangers as well as some warehouse space. There is office space for visiting customers as well as showrooms for helicopter interior design selection and configuration discussions.

The Customer Training Academy has 18 modern classrooms equipped with the latest in audiovisual and technical support equipment. Additionally there is 41,000 sq feet of hanger space for hands on maintenance training classes. Further the Academy's seven dedicated training helicopters have three new lighted practice runways and four separate concrete landing pads for students to sharpen their flying skills.

The Customer Support and Service Center is a state-of-the-art logistics center designed to provide unmatched support for customer logistics service and support. The new facility has 228,000 square feet and employees over 200 people. It houses over 4 million parts and utilizes a new warehouse management system allowing for better receiving, shipping and tracking of inventory.

The remainder of Bell facilities are scheduled to stay where they are. These facilities contain the bulk of Bell employees in the metroplex area.

Bell Helicopter Textron, a subsidiary of Textron Inc., is a $1.6 billion, leading producer of commercial and military helicopters, and the pioneer of the revolutionary tiltrotor aircraft. Globally recognized for customer service, innovation and superior quality, Bell's global workforce of over 7,500 employees serves customers flying Bell aircraft in over 120 countries.

Textron Inc. (NYSE:TXT) is a $10 billion multi-industry company with 44,000 employees in 40 countries. The company leverages its global network of aircraft, industrial and finance businesses to provide customers with innovative solutions and services. Textron is known around the world for its powerful brands such as Bell Helicopter, Cessna Aircraft, Kautex, Lycoming, E-Z-GO and Greenlee, among others. More information is available at

Connect with Textron IR

David Rosenberg, Vice President, Investor Relations
(401) 457-2288
Kyle Williams, Manager, Investor Relations
(401) 457-2288

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