Bell Helicopter Training Academy Announces a New Course Offering

March 24, 2009
Fort Worth, TX - March 24, 2009 - Bell Helicopter, a Textron Inc. (NYSE: TXT) company, today announced that the Bell Helicopter Training Academy recently launched its first on-line course for Customer Service Facilities (CSFs) that maintain the Bell 412 product line.

The 412 - CSF Field Maintenance Refresher course is available through Bell's Learning Management System (LMS) and is intended to provide refresher training for Bell's CSF maintenance technicians. The course offers the flexibility to be taken at any time and location convenient for the technician. Since it is web-based it does not require technicians to travel to the Bell Training Academy in order to complete their refresher training requirements and earn their full Bell Achievement Ranking System (BARS) training credit. BARS is an internal ranking system developed by Bell to promote superior product support and CFS continuous improvement.

Pat Crippen, marketing and sales manager at the academy said, "As we continue to expand our curriculum, we are looking at ways to increase the access to our courses. This 412 field maintenance refresher course is a good example of that and we hope to provide more courses using this method in the future."

About Bell Helicopter
Bell Helicopter, a wholly owned subsidiary of Textron Inc., is an industry-leading producer of commercial and military, manned and unmanned vertical lift aircraft and the pioneer of the revolutionary tilt rotor aircraft. Globally recognized for world-class customer service, innovation and superior quality, Bell's global workforce serves customers flying Bell aircraft in more than 120 countries.

About Textron Inc.
Textron Inc. is a $14.2 billion multi-industry company operating in 28 countries with approximately 42,000 employees. The company leverages its global network of aircraft, defense and intelligence, industrial and finance businesses to provide customers with innovative solutions and services. Textron is known around the world for its powerful brands such as Bell Helicopter, Cessna Aircraft Company , Jacobsen, Kautex, Lycoming, E-Z-GO, Greenlee, Fluid & Power, Textron Systems and Textron Financial Corporation. More information is available at

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