SkyBOOKS Awarded Heliservicio Maintenance Tracking and Integration Contract!

October 16, 2009

Jacksonville, FL - October 14, 2009 - SkyBOOKS Inc., a wholly owned subsidiary of Bell Helicopter, a Textron, Inc. (NYSE: TXT) company, has been selected by Heliservicio and Servicio Tecnico Aereo de Mexico (STAM) as the maintenance tracking and business integration partner for their growing, mixed fleet of high-utilization helicopters.

SkyBOOKS’ implementation will result in real-time information for management and support personnel operating Heliservicio’s widely dispersed fleet, currently 40 aircraft flying more than 4,000 hours a month and transporting close to 100,000 passengers.

Heliserivicio is headquartered in Mexico City and operates seven other major support bases all around Mexico to service the oil and gas industry, with various missions including off and onshore personnel and cargo transportation, seismic exploration and power line inspection.

Heliservicio Vice President General Manager Javier Garcia said, "The SkyBOOKS functionality and integration will allow us to continue our growth plans, operate more efficiently and ensure full maintenance compliance. In addition to protecting our human and mechanical assets, SkyBOOKS will improve the dispatch and maintenance process by eliminating redundant, time-consuming paperwork. This is the productivity required to support our future growth plans, allowing us to be even more competitive in the future."

"We will provide real-time visibility and decision-making capability never before available for their integrated flight operations, maintenance planning and financial administration," said John Willis, SkyBOOKS Chief Operating Officer. "When complete, Heliservicio will know the precise location of each aircraft, which passengers were carried by leg and distance, fuel quantity by liters, the current maintenance status and meter values of each aircraft and the warranty status of all parts removed. Furthermore, they will be able to project future part demands by component or by part number for each aircraft in the fleet."

SkyBOOKS is customizing the software to meet the unique needs of Heliservicio and STAM, which will include:

  • Maintenance tracking for a high-utilization Approved Alternate Inspection Program (AAIP)offshore fleet operations
  • In-country on-site management and employee training in Spanish
  • Existing flight operations customization, crew scheduling, manifest control and duty limitations
  • Flight operations integration to existing business and billing systems
  • Maintenance-due list reporting and forecasting
  • Integration and real-time downloads from Blue Sky Flight Tracking Services
  • Document attachment to installed aircraft components
  • Historical document archiving for logbooks, records, tags, and Supplemental Type Certificate (STC) data
  • Flight crew proficiency tracking and alerting for weekly, monthly and annual flight duty limitations
  • Master Minimum Equipment List (MMEL) tracking/alerting and historical recording
The current statement of work involves a phased operational implementation targeted to take place over 90 days, leading to the full integration by year end. For more information, contact

About SkyBOOKS, Inc.
SkyBOOKS, Inc., based in Jacksonville, FL, is a Textron Aviation Management Solution SaaS service provider. It provides analyst supported web based aviation solutions to corporate and government flight operations to users around the world via its own highly-secure Tier 4 data center. SkyBOOKS manages the information processing requirements for any size rotary and fixed-wing business aviation operation. SkyBOOKS additional information is available at or Release.

About Bell Helicopter
Bell Helicopter is an industry-leading producer of commercial and military, manned and unmanned vertical lift aircraft and the pioneer of the revolutionary tilt rotor aircraft. Globally recognized for world-class customer service, innovation and superior quality, Bell's global workforce serves customers flying Bell aircraft in more than 120 countries. More information is available at

About Textron Inc.
Textron Inc. (NYSE: TXT) is a multi-industry company that leverages its global network of aircraft, defense, industrial and finance businesses to provide customers with innovative solutions and services. Textron in known around the world for its powerful brands such as Bell Helicopter, Cessna Aircraft Company, Jacobsen, Kautex, Lycoming, E-Z-GO, Greenlee, and Textron Systems. More information is available at

Media Contact:
If you'd like more information about this topic, please call Elizabeth Howard at 866.929.8700 or e-mail Elizabeth at Release

Mailing Address:
SkyBOOKS, Inc.
1310 Tradeport Drive
Jacksonville, FL 32218

Connect with Textron IR

Eric Salander, Vice President, Investor Relations
(401) 457-2288
Cameron Vollmuth, Manager,
Investor Relations (401) 457-2288

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