Geneva, Switzerland - May 3, 2010 - Cessna Aircraft Company, a Textron Inc. (NYSE: TXT) company, will activate its first Mobile Service Unit in Europe by the end of 2010 to expand customer service to the growing Cessna Citation fleet in the region.
“The Cessna Mobile Service Unit, part of our ServiceDirect program, has already proven its worth to our customers in the United States,” said Mark Paolucci, senior vice president, Customer Service. “With more than 1,000 Citations delivered to European customers, we have put a great emphasis on expanding service options here. Adding the new MSU, along with the full array of ServiceDirect options, is a natural progression to ensure Citation customers in Europe are getting the best service.”
The European MSU will be based at a still-to-be-determined location in southern France and will cover an area including southern France, Geneva, northern Italy and northern Spain. As with the U.S.-based MSUs, the European version will be capable of a variety of maintenance functions from simple line maintenance to major repairs including engine changes.
The new Citation MSU will complement the company’s Citation Service Center at Le Bourget Airport near Paris. Other recent European actions include setting up a new spare parts distribution center in Amsterdam and the announcement of a new Citation Service Center in Valencia.
High Resolution Image: New Cessna European MSU
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About Cessna Aircraft Company
Cessna is the world's leading general aviation company, based on unit sales, with five major lines of business: Citation business jets, Caravan single-engine turboprops, Cessna single-engine piston aircraft, aftermarket services and lift solutions by CitationAir. In 2009, Cessna delivered 754 aircraft, including 289 Citation business jets, and reported revenues of about $3.3 billion. Since the company was originally established in 1927, more than 192,000 Cessna airplanes have been delivered around the world, including more than 6,000 Citations, making it the largest fleet of business jets in the world. More information about Cessna Aircraft Company is available at www.cessna.com.
About Textron Inc.
Textron Inc. is a multi-industry company that leverages its global network of aircraft, defense, industrial and finance businesses to provide customers with innovative solutions and services. Textron is known around the world for its powerful brands such as Bell Helicopter, Cessna Aircraft Company, Jacobsen, Kautex, Lycoming, E-Z-GO, Greenlee, and Textron Systems. More information is available at www.textron.com.