Cessna Grows Mobile Service Unit Fleet to Support Citations

October 09, 2011

Las Vegas, NV – October 9, 2011 – Cessna Aircraft Company, a Textron Inc. (NYSE: TXT) company, has added four new ground-based Mobile Service Units to serve Citation owners and operators throughout North America. An MSU is at Cessna’s static display at Henderson Executive Airport during the 64th NBAA Annual Meeting and Convention Oct. 10-12.

“Since its introduction in 2008, Cessna’s agile fleet of ground-based vehicles is rewriting the manual for servicing and maintaining business jets around the world,” said Cessna Senior Vice President of Customer Service Dave Brant.

The latest four mobile additions to Cessna’s support network in North America are staged near heavy concentrations of Citations:

  • Theodore Francis Green State Airport (Providence, R.I.)
  • Aurora State Airport (Aurora, Ore., near Portland) at Metal Innovations Inc., an Authorized Cessna Service Center
  • Hayward Executive Airport (Hayward, Calif., near San Francisco)
  • Springbank Airport (Calgary, Alberta, Canada)


“These latest additions bring our MSU fleet in North America to 15 vehicles and we have four more planned next year. We also have two in Europe now and plan another one in that region during 2012,” Brant said.

North American MSUs are currently positioned in Arizona, California, Colorado, Florida, Georgia, Indiana, Missouri, North Carolina, Ohio, Rhode Island, Texas and Canada. Units here and in Europe have made more than 2,900 customer visits since the MSU program began in 2008.

Operating remotely from Cessna’s fixed maintenance facilities, the mobile units provide planned and unplanned maintenance in customer hangars. The specially outfitted trucks carry most of the tools and equipment found in Cessna Citation Service Centers and can handle procedures up to and including Citation X engine exchanges.

MSUs perform planned maintenance events including phase inspections and other periodic and task-based inspections. Planned and unplanned services by MSUs generally are more convenient and less expensive than flying to fixed maintenance locations.

Cessna’s MSU program is a key component of the Citation Service Center’s ServiceDirect initiative, which also includes AOG Go Teams, the Air Response Team, HomeService and Temporary Personnel Support.

Visit our gallery of Customer Service images.

About Cessna Aircraft Company
Cessna is the world’s leading general aviation company. Since its inception in 1927, Cessna has designed, produced and delivered more than 192,500 airplanes around the globe. This includes more than 6,100 Citation business jets, making it the largest fleet of business jets in the world. Today, Cessna has two principal lines of business: aircraft sales and aftermarket services. Aircraft sales include Citation business jets, Caravan single-engine utility turboprops, single-engine piston aircraft and lift solutions by CitationAir. Aftermarket services include parts, maintenance, inspection and repair services. In 2010, Cessna delivered 535 aircraft, including 179 Citation business jets, and reported revenues of $2.6 billion. More information about Cessna Aircraft Company is available at cessna.com.

About Textron Inc.
Textron Inc. is a multi-industry company that leverages its global network of aircraft, defense, industrial and finance businesses to provide customers with innovative solutions and services. Textron is known around the world for its powerful brands such as Bell Helicopter, Cessna Aircraft Company, Jacobsen, Kautex, Lycoming, E-Z-GO, Greenlee, and Textron Systems. More information is available at textron.com.

Connect with Textron IR

Eric Salander, Vice President, Investor Relations
(401) 457-2288
Cameron Vollmuth, Manager,
Investor Relations (401) 457-2288

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