Bell Helicopter’s Customer Advantage Plans Taking Off

July 20, 2016

Second U.S. based emergency medical service operator signs for the new service solution                

ALEA Expo – Savannah, GA (July 20, 2016) – Bell Helicopter, a Textron Inc. (NYSE: TXT) company announced today that HALO-Flight, a helicopter emergency medical service (EMS) in Texas, has signed their Bell 429 for the  Customer Advantage Plan (CAP) – the second U.S. based EMS customer to sign  for the new service solution.

Bell Helicopter’s Customer Advantage Plans provide customers with comprehensive coverage solutions for their daily operations. The plans offer a fixed cost per flight hour service option that protects customers’ budgets and their aircraft and increases aircraft availability at rates competitive to published direct maintenance costs. HALO -Flight has signed for the premier plan, one of the two plans offering increased value through predictable operational budgeting, flexibility to changing mission demands and enhanced financial benefits.

“We are delighted to provide HALO-Flight with a simple and reliable service solution for their aircraft,” said Glenn Isbell, executive vice president, Customer Support and Services for Bell Helicopter. “We continue to work hard to provide the most value, responsiveness and cost competiveness for our customers.”

“Bell Helicopter’s Customer Advantage Plans provide a straight-forward service offering and we are excited to take advantage of the solution for our aircraft,” said Tom Klassen, executive director for HALO-Flight.  “CAP provides peace-of-mind knowing exactly what our costs are per hour and will help keep us in the air, saving the lives of those in need.”

Pictured: HALO-Flight’s Bell 429

Established in 1987, HALO-Flight is a nonprofit charitable organization providing the fastest and safest emergency air transportation and medical care for residents and visitors of south Texas. Based out of Corpus Christie, the organization has transported thousands of critically ill and injured patients since its inception. HALO-Flight serves a 26-county area in South Texas covering 28,000 square miles with a population of over one million. 

Bell Helicopter provides its customers with local support in every corner of the world and has the largest support network in the industry with more than 100 Authorized Customer Service Facilities in 34 countries. Ranked number one in customer support for 22 consecutive years by Professional Pilot magazine, Bell Helicopter is committed to having resources where customers operate to speed up delivery of service and support, and gives customers access to service professionals that are easy to reach, know the operating environment and understand their needs.

To learn more about Bell Helicopter’s Customer Advantage Plans, visit the Customer Advantage Plan website , email or contact a Bell Helicopter Support & Services Sales Representative .

Press Contact:
+1 817-280-3100
Online Media Kit | Facebook | Twitter | YouTube

Marketing Director

About HALO-Flight

For three decades HALO-Flight, Inc. has delivered on the emergent trauma needs of South Texans when minutes to a higher level of care mattered most and regardless of their ability to pay. With a fleet of helicopter air ambulances based in Corpus Christi, Alice and Beeville, and  servicing over 28,000 square miles and a population of over one and a half million people, HALO-Flight responses to thousands of critical accident, heart attack, and fragile newborn patients, plus many more that might not have had a chance to survive otherwise.  More information is available at

About Bell Helicopter

Bell Helicopter, a wholly owned subsidiary of Textron Inc., is an industry-leading producer of commercial and military, manned and unmanned vertical-lift aircraft and the pioneer of the revolutionary tiltrotor aircraft. Globally recognized for world-class customer service, innovation and superior quality, Bell's global workforce serves customers flying Bell aircraft in more than 120 countries.

About Textron Inc.

Textron Inc. is a multi-industry company that leverages its global network of aircraft, defense, industrial and finance businesses to provide customers with innovative solutions and services. Textron is known around the world for its powerful brands such as Bell Helicopter, Cessna, Beechcraft, Hawker, Jacobsen, Kautex, Lycoming, E-Z-GO, Greenlee, Bad Boy Off Road, Textron Systems, and TRU Simulation + Training. For more information, visit

Certain statements in this press release are forward-looking statements which may project revenues or describe strategies, goals, outlook or other non-historical matters; these statements speak only as of the date on which they are made, and we undertake no obligation to update or revise any forward-looking statements. These statements are subject to known and unknown risks, uncertainties, and other factors that may cause our actual results to differ materially from those expressed or implied by such forward-looking statements.

Connect with Textron IR

David Rosenberg, Vice President, Investor Relations
(401) 457-2288
Kyle Williams, Manager, Investor Relations
(401) 457-2288

Email Alert

Enter your Email *
Mailing Lists *

Enter the code shown above.